When
e-mailing us please include year, make and model of car and specific parts you
are inquiring about. When responding to our e-mails please include message trail
so we can better assist you. Thank you.
This website now accepts
limited
online ordering. To purchase items online please click the
BUY NOW!
button or go to
www.shop.upgrademotoring.com.. Please call us at 818.998.6005 M-F 10:00am - 6:00pm PST to
place your orders on items not found in the shopping cart. We accept Visa,
Master Card, Discover Credit Cards and PayPal. Whenever possible we prefer to
not accept credit cards issued by Chase Manhattan Bank. From our past experience
with them, they have not been honorable. We will only ship to the billing
address or registered addresses with your U.S. issued credit card company. For international orders
(excluding Canada), we require prepayment by wire transfer or payment by Seller
Protection Eligible Paypal accounts. For wire transfer
information please e-mail or call us at 818.998.6005. Purchases on credit cards
from Wholesale accounts are subject to a 3% processing handling fee. When using
PayPal, we will only accept orders with Seller Protection eligibility.
Please read our store policy before placing orders.
Store Policy: Some engine modifications parts Legal in California only for racing
vehicles, which may never be used upon a highway. No cancellations,
refunds or exchanges on special order items. We require a minimum
50% nonrefundable deposit on special order items. No refunds
or exchanges after 14 days. No returns, exchanges or refunds on
Discontinued items. No cash refunds, store credit only. No returns on jets. A 20%
processing fee will be charged on all Authorized Returned
Merchandise or Cancelled orders. Returned merchandise must be
unopened, unused and in original saleable packaging. Returned
merchandise must be accompanied with a Returned Merchandise
Authorization (RMA) number. No item may be returned without our having issued a
prior return authorization, (R.A. #). Returns sent without an R.A. # will be
refused. No returns on electrical parts. A $25.00 fee will be charged on
all returned checks. Customer will be responsible for any and all fees
associated with non payment. Parts will remain property of Upgrade Motoring
until payment is received in full. Parts not picked up or paid in full within 7
days are subject to restocking fees and/or loss of deposit. Shipping shortages
or damaged goods must be reported to us within 48 hours of receipt. Inspect your
package when it arrives and note ANY damage above your signature and notify the
driver. Please save all packaging for any claims. Prices in our website subject
to change without notice. Not responsible for typographical errors. Purchases on
credit cards from Wholesale accounts are subject to a 3% processing handling fee.
All prices listed are in US
dollars. Customer is responsible for all duties, taxes and shipping charges, if
applicable. For international orders and US Territories (excluding Canada), we require
prepayment by wire transfer or from a Seller Protection Eligible Paypal account. We do not accept credit cards for international
or US Territories orders. For wire transfers other than via Western Union, there is an inbound
wire transfer fee of US$30.00. For wire transfer information please e-mail or call
us at 818.998.6005. When using PayPal, we will only accept orders with Seller
Protection eligibility.
Dealer
inquiries: To enroll in our wholesale program please fill out Resellers Permit
and fax a copy of your resellers permit, business license and business card to
818.998.6006. California Businesses only are required to fill out the reseller's
permit.
|